The author/webmaster (“Author”) is a certified health coach who has been trained to specialise in health, wellness, and lifestyle coaching. She provides a non-medical, complimentary approach to the medical healthcare system. You (sometimes referred to herein as “Client”) understand that the information received from us (sometimes referred to herein as “Coach”) in connection with any of the Programmes or otherwise are for general health and educational purposes only and have not been evaluated by any government agency. Such information should not be seen as medical, nursing or nutrition advice and is certainly not meant to take the place of your seeing licensed health professionals, including your doctor.
You understand and agree that (i) we are not providing health care, medical or nutrition therapy services and will not diagnose, treat or cure in any manner whatsoever, any disease, condition or other physical or mental ailment of the human body, (ii) we are not acting in the capacity of a doctor, licensed dietitian or nutritionist, massage therapist, psychologist or other licensed or registered professional, and (iii) you have chosen to work with us and participate in the Programme voluntarily.
As your Coach, we encourage you to maintain a relationship with your doctor. It is your responsibility to keep your doctor informed and get medical clearance before beginning or modifying any diet, supplements, exercise, or lifestyle programme. You should not modify or discontinue any prescription medications or course of medical treatment as a result of our programmes except as directed by your doctor.
You expressly assume the risks of the Author’s programs, relying upon the guides, and using the information provided by the Author. Under no circumstances shall the Author be liable for any direct, indirect, incidental, special or consequential damages arising from your reliance upon the foregoing.
Privacy – Our Policy in line with GDPR regulations
This privacy notice provides you with details of how we collect and process your data through the site www.vitalityhealthcoaching.co.uk including any data you provide when purchasing any of our products, signing up to our newsletter, downloading any freebies or contacting us in any way.
By providing us with your data you warrant to us that you are over 13 years of age.
Vitality Health Coaching is the data controller and we are responsible for your personal data (referred to as ‘we’ ‘us’ or ‘our’ in this privacy notice).
Our contact details are: Vitality Health Coaching, 48 Wilmhurst Road, Warwick, CV34 5LN. Email email@example.com
If you are not happy with any aspect of how we collect and use your data you have a right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We should be grateful if you would contact us first if you do have a complaint so that we can try and resolve it for you.
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at firstname.lastname@example.org or clicking ‘edit your subscription’ at the bottom of any email communication.
WHAT DATA DO WE COLLECT ABOUT YOU?
Personal data means any information capable of identifying an individual, it does not include anonymised data.
We may process certain types of personal data about you as follows:
Identity data – this may include your first name and last name, marital status, gender, title and date of birth.
Contact data – this may include your billing address, home address, email address and telephone number.
Transaction data- this may include details of payments between us and other purchases made by you.
Technical data – this may include your internet protocol address, browser type and version, plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices used to access this site.
Usage data – may include information about how you use our website, products and services.
Marketing data – this may include preferences in receiving marketing communications from us.
Sensitive data – we do not collect any sensitive data about you. This relates to details about your race, ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, genetic or biometric data. We also do not collect any information about criminal convictions and offences. The only sensitive data that may be collected is in terms of your overall health and wellbeing when working on personal coaching. No medical records are collected.
Where we are required to collect personal data by law, or under the terms of the contract between us , and you do not provide us with that data when requested, we may not be able to perform the contract (for example to deliver goods or services to you). If you don’t provide us with the requested data we may have to cancel a product or service you have ordered but if we do, we will notify you are the same time.
HOW WE COLLECT YOUR PERSONAL DATA
We collect data about you through a variety of different methods including:
- Direct interactions – you may provide data by filling in forms on our site (or otherwise) or by communicating with us face to face, by post, phone, email or otherwise including when you order our products or services, subscribe to our service or publications, request resources or marketing be sent to you, enter a competition, promotion or survey, sign up to a webinar, give us feedback.
- Automated technologies or interactions. As you use our site, we may automatically collect technical data about your equipment, browsing actions ans usage patterns.
- Technical data from the following parties – when ordering our products or services, analytic providers such as Google based outside of the EU, advertising networks such as Facebook and Pinterest (inside or outside the EU), search information providers (inside or outside the EU), contact, financial and transaction data from providers of technical, payment and delivery services (based in or outside of the EU).
HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when legally permitted. The most common uses of personal data are:
- where we need to perform a contract between us
- where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
- where we need to comply with a legal or regulatory obligation.
Generally we do not rely on consent as a legal ground for processing your personal data other than in relation to sending marketing communications to you via email. You have the right to withdraw consent to marketing at any time by emailing email@example.com or clicking unsubscribe at the bottom of any email
You will receive marketing communications from us if you have:
- requested information from us or purchased good or services from us
- if you provided us with your details when you registered for a competition or a promotion or free resources#
- and in each case you have not opted out of receiving that marketing.
Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/ service purchase or experience or other transactions.
We will only retain your personal data for as long as is necessary to fulfil the purposes we collected it for, including the purposes of satisfying any legal, accounting or reporting requirements.
By law we have to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers, for tax purposes.
In some circumstances you can ask us to delete your data except for where your data is anonymised for research or statistical purposes.
YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
- request access to your personal data
- request correction of your personal data
- request erasure of your personal data
- object to processing of your personal data
- request restriction of processing your personal data
- request transfer of your personal data
- right to withdraw consent
You can see more about these rights at the ICO website. If you wish to exercise any of the rights set out above please contact firstname.lastname@example.org.
You will not have to pay a fee to access your personal data however we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and enusre your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
We try to respond to all legitimate requests within one month. Occasionally it may take us monger than a month if your request is particularly complex or you have made a number of requests.
THIRD PARTY LINKS
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy statements.
Terms and Conditions
By purchasing the Programme(s) from the Author, you acknowledge that you have read, understand and agree to (a) these Terms and Conditions, (b) the provisions of the above Disclaimer, and (c) release the Author from any direct, indirect, incidental, special or consequential damages arising from your reliance upon the Programme. Payments: Your credit card information is processed through PayPal’s secured and encrypted server. The Author does not store any credit card information. Refunds: Due to the digital/downloadable nature of the Author’s products, your payment for the Programme is non refundable. If you have any questions about the Programme or any of the Author’s programmes or services, please email me at email@example.com